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 ![Lot Occupancy View](images/lotOccupancyView.png)
 
+## 👶 Getting Started
+
 [**Terminology**](terminology.md)<br />
 Understanding the key terms used in the Lot Occupancy System.
 
-[**Map Images**](mapImages.md)<br />
-How to create images compatible with the Lot Occupancy System.
+## 👩 User Documentation
+
+[**Work Orders**](workOrders.md)<br />
+What are work orders?  How do they work?
+
+## 🦸‍♀️ Power User Documentation
 
 [**Keyboard Shortcuts**](shortcuts.md)<br />
-Shortcuts to speed through tasks in the Lot Occupancy System.
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+Shortcuts to speed through tasks in the Lot Occupancy System.
+
+## 💼 Administrator Documentation
+
+[**Map Images**](mapImages.md)<br />
+How to create images compatible with the Lot Occupancy System.
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+[Home](https://cityssm.github.io/lot-occupancy-system/)
+•
+[Help](https://cityssm.github.io/lot-occupancy-system/docs/)
+
+# Work Orders
+
+![Work Order Edit](images/workOrderEdit.png)
+
+Work orders track tasks associated with lots and/or occupancies on lots.
+There are several sections that make up each work order,
+and can be used to track various details associated with the work.
+
+## Main Details
+
+Work orders include the following main details.
+
+**Work Order Number**<br />
+Note that when creating a work order, if the work order number field is left blank,
+a new work order number can be generated based on the format of your choice.
+
+**Work Order Type**<br />
+The work order types are completely customizable and can be used to categorize work orders.
+
+**Description**<br />
+The work order description can describe the overall theme of the work order,
+and include details that may not fit into other places on the work order.
+
+**Open Date**<br />
+The starting date for the work order.
+
+**Close Date**<br />
+The date the work order is considered complete.
+Further updates to the work order are not permitted after the work order is closed.
+
+## Related Lots and Occupancies
+
+In order to track where the work is taking place and who is affected by the work,
+work orders can be linked to lots (burial sites in the example above)
+and occupancies.
+
+## Comments
+
+Comments offer open logging that can track various details that arise throughout the work order.
+
+## Milestones
+
+![Work Order Milestone Edit](images/workOrderMilestoneEdit.png)
+
+Work orders can be broken up into actionable items, called milestones.
+Milestone types are completely customizable and can be used to categorize milestones.
+The date, and optional time, track when the milestone is scheduled to be completed.
+
+Milestones appear on the main application dashboard,
+and can be linked to calendar applications like Microsoft Outlook.
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